Refund & Cancellation Policy — Zerka Blogs

Last updated: 1 October 2026

1. No free trial — see it first

Plans are paid from the first day; there is no free trial. To see exactly what you'll get before subscribing, browse real, unedited example posts at www.zerkablogs.com/examples.

2. How billing works

All charges are handled by Shopify's billing system and appear on your regular Shopify invoice — we never see or store your payment details. Subscriptions renew every 30 days until cancelled.

3. Cancelling your subscription

You can cancel at any time, in either of two ways:

In your Shopify admin: Settings → Apps and sales channels → Zerka Blogs → Cancel subscription, or
Simply uninstall the app — this automatically cancels the subscription and stops all future charges.

Cancelling stops future charges. You keep access to the app until the end of the billing period you have already paid for. Blog posts already published to your store remain yours and stay on your blog.

4. Plan changes

When you upgrade (e.g. Starter → Pro), Shopify automatically applies a prorated credit for the unused portion of your current billing cycle — you are never double-charged.

5. Refunds

If something went wrong — you were charged after cancelling, the app didn't work for you, or you simply forgot to cancel — email us at support@zerkablogs.com within 14 days of the charge and we'll review your request. We handle refund requests case-by-case and aim to respond within 2 business days. Approved refunds are issued as credits through Shopify's billing system.

6. What we can't refund

Charges older than 14 days (except where required by law)
Months where the plan was substantially used (e.g. dozens of posts generated)

7. Contact

Billing questions or refund requests: support@zerkablogs.com